Payments Navigation Services

Experience Easy Integration and Seamlessness 

Capturing and truncating work at the earliest entry points reduces costs for facilities, transportation, and staffing considerations throughout a financial institution’s enterprise.

With PPM, operations will minimize IT staffing using centralized servers located at the hubs, along with implementing a streamlined disaster recovery strategy. Operations will eliminate amount error reads for POD items. Banks will reduce courier fees from remote proof sites and save resources by reallocating FTEs, turnovers, and training costs. 

Flexible Processing Options 

Arriving transactions need a thorough verification and perfection process. Payments Processing Manager (PPM) provides a complete solution that facilitates data perfection for improved payments processing. PPM’s enhanced processing hub and spoke model allows financial institutions to structure a more efficient enterprise-wide check processing strategy. The spokes provide flexible options for remotely captured items. The model will reduce physical facilities, hardware expenses, and staffing requirements. 

Payments Processing Manager offers multiple capture applications: X9/XML file ingestion, Paper, and ATM image. Payments Navigator also supports multiple entry points for the capture of paper and electronic payments and files presented to the bank from a variety of inbound sources.

Data Verification and Perfection 

Hubs are staffed with operators who review exceptions and perform codeline completion for PPM’s Web-based keying. Multiple verification functions assist operations to ensure perfection: codeline validation, duplicate file detection, X9 validation, and more. PPM’s operational workflow leverages enhanced RECO technology. 

PPM’s RECO utilizes multi-field recognition rates of +80% and an optional full-field RECO for auto-repair of items. Administrator security features are a standard feature. 

Balancing 

PPM balancing is an image-based, feature-rich application designed to ensure that all transactions are balanced. Using our centralized pool of unbalanced transactions, operations can normalize volumes for all sites by distributing workflows. PPM balancing is GUI-centric, with operator-configured screen layouts that enable auto suggestion tools to quickly locate the cause of out-of-balance conditions. 

RoboBalancer is Software Earnings premier balancing solution. It is designed to identify and solve out-of-balance deposit transactions within a bank’s payments processing system. In production, it is balancing 70% – 80% of all out of­ balance transactions. RoboBalancer speeds up the balancing process, saving banks time and reducing the workload for balancing operations. 

OnTrac provides a centralized user­ interface for monitoring and managing electronic data capture and exchange traffic. OnTrac recognizes, evaluates, and routes payments files to the appropriate systems or applications at the financial institution.

Inbound files destined for the various steps of data perfection and outbound files from distribution solutions to various posting systems, direct-send points, or /Cl processors can all be tracked and monitored using OnTrac.

OnTrac Product Features 

Browser-Based 

• Dashboard with visual workflow status 
• Drill down menus with connectivity to item details 
• Sort and filter menus 
• Application measures
• Multiple user accessibility 
• Management user administration security features 
• Domestic, international, and local calendar support 
• Data retention and monitoring history 
• Horizontally and vertically scalable 

Application Features 

• Multiple user accessibility 
• Management user administration security features 
• Domestic, international, and local calendar support 
• Data retention and monitoring history 
• Horizontally and vertically scalable 

Notification Alerts 

• Automatically generates custom e-mail and text messages 
• Includes expandable message history or multiple messages 
• Alerts late, in-process, error, unexpected, or completed status 
• Flags duplicate files to provide for decisioning 

Manage Routes 

• Automatically identifies and directs electronic files 
• Establishes rules and waypoints to workflow steps 
• Establishes schedules for inbound and outbound work 
• Allows route selection for unexpected files 
• Tracks expected, unexpected and current status files 

Reports 

• Reports for scheduled variances and errors 
• Ranks performance relative to schedules and SLAs 
• Provides open statistics database architecture for custom report tool integration 

Supports 

• JBOSS, Websphere, and WebLogic application servers 
• LDAP/Active Directory, Tivoli Security authentication 
• SVPCO DTA and SVPCO Gateway support 
• Waypoint tracking for file routing outside of CPCS/iCPCS 
• Linkin for First Touch iCapture’s Remote Deposit Capture support 
• Payments Processing Manager (PPM) event monitoring 
• Payments Distribution Manager (PDM) outbound sends 

Keep an Eye on Bank Files 

OnTrac provides a single interface to manage the tracking, monitoring, and reporting of any electronic payments file moved between financial institutions or within a single institution. OnTrac supports all of a bank’s electronic payments file feeds including: remote deposit files from corporate, branch, ATM, and correspondent banks; remote capture sites; and traditional non-image data files {ECP}. 

OnTrac is the perfect solution to manage bank’s outbound landing zone for on-us internal files and transit file distribution for SVPCO, the Federal Reserve, Viewpointe, and other direct send files. 

System Monitor and Data Mover 

OnTrac works as a strategic traffic control manager designed to monitor all electronic file traffic throughout the day. OnTrac will eliminate the cumbersome task of manually verifying message file transmissions and research. OnTrac integrates tracking, reporting, and notification information into messaging and reporting work screens. Processing supervisors are notified in real-time of file transmission and content dis­crepancies. 

OnTrac alerts operations for: missing files, late files, failure to process files, unexpected files, and duplicate files. OnTrac also evaluates inbound received files as compared to established schedules and reports all variances from those schedules. Message alerts are sent via email or SMTP {Simple Message Transfer Protocol) device. 

Schedule and Route Files 

OnTrac will facilitate data flow file schedules. OnTrac schedules internal and external routing from branch feeds and remote sites and handles various data flow scenarios for a range of correspondent and file types. Operators can easily adjust configurations to accommodate any new operational changes. OnTrac’s centralized monitoring, financial institutions can better manage back­ logs and resources, network and application capacity, and service level agreements. 

Web-Based Application

OnTrac is a Web-based application. Supervisors conveniently log into the online system to review OnTrac’s workflow definitions, monitoring, and reporting of the financial institution’s payments data flow files. A GUI, drill-down dashboard presents activity views in detailed configuration. A mobile version of OnTrac’s dashboard is also available via any mobile device.

Maximum Return on Our Customers’ Investments 

Payments Distribution Manager (PDM) improves payments distribution and operational productivity, and reduces dependency on legacy distribution systems. PDM consolidates data and images from the bank’s perfected data streams. 

 
From this consolidated database, PDM produces X9 image cash letters and multiple other formats which are ready for forward and return item presentment, archive feeds for storage and retrieval systems, and posting data for the bank’s downstream systems. PDM processes without operator intervention. Product components include: Endpoint Decisioning, Consolidation, Distribution, Settlement, Extract, and a Control and Tracking Dashboard.

• Endpoint Decisioning – Banks will optimize float advantage with cash letter schedules that are driven from one location, allowing additional item volume and a deeper window for scheduling. The float department can manage the optimal sort decisioning through the use of a GUI without involvement from sort pattern programmers. 

• Consolidation – PDM queries all balanced entries to retrieve all items for the specified endpoint. To simplify distribution, PDM consolidates them into a single cash letter to simplify distribution for outbound cash letters and internal posting files. 

• Distribution – PDM allows all balanced On-Us and transit work to flow through the system without involvement from legacy check processing systems. Direct exchange relationships and conversions to ACH have new flexibility as a result of distribution from PDM. 

• Settlement – Settlement provides processing totals and details from the consolidated database. Operators use the data to monitor work and to support settlement processing for all work routed to internal applications, image cash letters, or ACH channels. 

• Extract – PDM provides an integrated extract system that produces ICRE and MCRE files and customized internal files required by downstream core applications at the bank. 

Payment Distribution Manager Highlights 

Product highlights include: 

• Easy integration into hardware architecture and system monitoring architecture 
• Provides opportunity for robust disaster recovery 
• Enables lights-out automated processing 
• Enhances least-cost routing and optimal clearing 
• Eliminates mainframe endpoint sort maintenance 
• Reduces multiple distribution points expenses 
• Centralizes float management 

Process ATM Deposits Smoothly and Efficiently

With ATM Deposit Processing, banks can significantly improve efficiency while lowering the cost of processing ATM deposits.

Image Based Solution 

Software Earnings’ ATM Deposit Processing is an automated, image-based solution for processing both paper-based and image-based ATM deposits. It features a Windows• operating system that allows banks’ ATM networks to transition from paper-based transactions to processing in a mixed ATM depository environment. 

ATM Deposit Processing functions as a stand-alone end-to-end solution. The system comes complete with capture, balancing, and posting capabilities. In an image-based environment, this application will collect and manage transaction images and data, verify deposit items, create adjustments as necessary, and prepare transactions for posting and input into existing back­ end systems. With ATM Deposit Processing, banks can significantly improve efficiency while lowering the cost of processing ATM deposits 

Process Enhancements 

ATM Image Deposit Processing now offers support for the automated confirming of adjustments. This advanced new process allows the workflow. Operations will save time and expenses during balancing.

The new enhancements support, download, and import ATF files without the need for balancing operators to exit balancing systems. Balancers will continue working while importing the files, preventing any disruptions of balancing operations. 

ATM Deposit Processing’s enhanced design features the ability to view only out-of-balance batches. Balancers will use hot keys to find and display out of­ balance batches, enabling higher conveniences for balancers and long-term cost savings. 

Product Highlights 

With ATM Deposit Processing, back-office processes for paper and digital workflow will remain the same. Paper processes will coexist with electronic workflow. When image ATM files are processed, our solution reduces envelope and deposit slip processing. 

Improve Efficiencies and Lower Expenses

Software Earnings solutions enable banks to match equipment with solutions and provide full-capacity processing, helping banks to keep up with growth for years to come. Since 1988, Software Earnings has continued to deliver reliable, high-performance payment processing solutions. Software Earnings offers financial institutions a complete, end-to-end payments processing solution, Payments Navigator.

Value Options

To save money on the rising costs of transporting payments, financial institutions need image-enabled cash vault services. Software Earnings’ provides Cash Vault Processing, a hub and spoke model that will reduce overall processing time at cash vault centers. Cash Vault Processing converts a bank’s many cash vault operations into efficient remote deposit capture processing centers.

Seamless System 

Cash Vault Processing is able to capture transactions where they enter the bank and is scalable to handle a wide range of volumes. The solution provides keying and balancing at the cash vault locations and processes results in X9 files.

Improved Workflow 

Cash Vault Processing will provide improvements in the LFI’s payments workflow. With full implementation and completed FTE training on the system, operations will exceed established workflow projections. Shared utilization of cash and check operations in one location has already achieved proven results. Cash Vault Processing solutions will also provide a much-needed defense in the form of emergency disaster recovery. Banks will be able to use their nearest image-enabled cash vault as a mini-processor, enabling the bank to maintain service and deliver payments on time.

Efficiency and Savings

For banks, the most tangible benefit of moving to an image-enabled cash vault solution will be the elimination of ground transportation between cash vault locations. This will minimize the risk associated with transporting payments and banks will no longer be bound by courier schedules. In production, CVP analysis has shown a proven, processing reduction time of six to ten hours through the use of image capture and clearing at spoke capture sites.

Cash Vault Processing will also provide operational flexibility. As banks move more branches to image-based processing, their cash vault centers will be able to keep up with the increased volumes of transactions.

Resourceful Balancing Solution With Proven Results

Software Earnings provides an opportunity for banks to compare test and savings results of RoboBalancer against their present system. Software Earnings has designed a parallel test workflow process that operates independently from the bank’s legacy system.

Using bank data, SEI will provide results that prove RoboBalancer’s value as an alternative to the bank’s balancing system. RoboBalancer can provide significant savings for your balancing and adjustment departments.

Designed to Identify

RoboBalancer is the only balancing solutions a bank will need. RoboBalancer is designed to identify and solve out-of balance deposit transactions within a bank’s payments processing system. RoboBalancer intelligently balances 70% – 80% of all transactions. This provides significant savings for the bank’s balancing and adjustments departments.
 

RoboBalancer executes a series of intelligent processes to inspect codelines, images, and deposit tickets. RoboBalancer invokes a series of precise algorithms within its balancing rules to bring a significant number of unbalanced deposits into balance.

RoboBalancer is integrated with recognition technology (RECO) to provide the necessary technology to assist with the balancing of deposits. RoboBalancer speeds up the balancing process, saving banks time and reducing the workload for balancing operations. RoboBalancer installs easily into bank’s core processing systems to enhance current transaction processing. RoboBalancer ingests X9 image files (from multiple sources at the bank) containing POD deposits that may or may not be in balance.

Benefits for Every Bank

• Provides significant savings
• Reduces personnel required for balancing and adjustments
• Improves posting deadlines
• Reduces transit holdovers
• Reduces errors
• Comprehensive dashboard status display
• Handles thousands of files per day with horizontal and vertical scalability
• Integrates into Payments Processing Manager (PPM) for additional steps of data perfection

Unique Qualifications

Over the past two decades, Software Earnings has proven their experience in codeline matching through many successful implementations of Reject Repair.

SE developed the art of merging and matching corrected data with codelines while ensuring that the integrity of the deposit order was maintained. Our experienced software architects and industry specialists designed RoboBalancer to provide banks with a premier balancing solution.

TIFF Scrubber for Large Financial Institutions

Incoming X9s have an array of variables that must meet the ANSI X9.100-181 standards. Without essential validation, these files are not ready for ingestion into the bank’s internal payments systems or the downstream payor bank’s systems.

TIFF Scrubber will examine incoming external and internal X9 files to analyze, correct, and report TIFF encoding variances. Corrections to TIFF image encoding will reduce the exposure of transmitting TIFF errors in X9 image items to exchange partners, image archives, and customers.

Image items with compression and encoding errors will be rejected by the downstream payor bank resulting in costly adjustment labor-hours and exposure to associated risks. 

Modifications of image encoding include: 

• X Resolution 
• Y Resolution 
• Compression 
• T6 Option 
• T4 Option 

TIFF Tag Repair is also available for community banks with full functionality to validate, correct, and report TIFF encoding errors.

Essential Validation

Incoming X9s have an array of variables for banks to monitor, manage, and report. At Software Earnings, we have made it our focus to increase efficiency in payments processing departments due to these types of variables. Depositing systems may lack X9 validation procedures prior to sending these electronic files to their respective banks. Without essential validation, these files are not ready for ingestion into the bank’s payments systems. While banks can work through this process with costly labor-hours, there is an easier way.

Analyze, Correct, and Report

Software Earnings’ TIFF Scrubber will examine incoming external and internal X9 files to analyze, correct, and report TIFF variances according to the ANSI X9.100-181 specification. This process will provide a much-needed defense system to reduce the exposure of transmitting invalid images to exchanges partners, the bank’s image archive, or to the bank’s customers. TIFF Scrubber does not alter the invalid image; rather, it only corrects the encoding format of the image to stay compliant with the ANSI X9.100-181 standard.

Easily Integrated

TIFF Scrubber is a multi-threaded Windows® operating system capable of processing multiple files concurrently, and requires no end-user intervention. TIFF Scrubber will analyze the images based on the ANSI X9.100-181 specification, automatically correcting the TIFF errors if found. Images that conform to the ANSI X9.100-181 specification remain unchanged. TIFF Scrubber then places the corrected X9 file on the output landing zone for downstream processing.

 
Audit Reports

TIFF Scrubber provides an XML configuration file and is easily integrated at many points in the payments processing cycle depending on the bank’s needs. TIFF Scrubber provides audit reports and logs that provides the bank’s staff with information they need in the event an image is challenged by a receiving bank, or to provide feedback to a depositor about the invalid TIFF images.

TIFF Tag Repair for Community Banks Incoming X9s have an array of variables that must meet the ANSI X9.100-181 standards. Without essential validation, these files are not ready for ingestion into the bank’s internal payments systems nor ready to be sent downstream to the payor banks. TIFF Tag Repair will examine incoming external and internal X9 files to analyze, correct, and report TIFF encoding variances.

Corrections to TIFF image encoding reduce the exposure of transmitting TIFF errors in X9 image items to exchange partners, image archives, and customers. Image items with compression and encoding errors will be rejected by the downstream payor bank resulting in costly adjustment labor hours and exposure to associated risks. Modifications of image encoding include:

• X Resolution
• Y Resolution
• Compression
• T6 Option
• T4 Option

TIFF Scrubber is Software Earnings’ TIFF validation utility for large financial institutions. 

UK provides operator-configured screen layouts that enable ancillary data to be keyed into a system. It provides the ability to key and perfect data from any capture/scanning device or image file with no limitations to the size of the image or the number of fields. 

UK works as a standalone solution, or it can be integrated into your keying applications. 

It works within Windows security environment and is designed with plug-in technology. UK will both ingest data and output data creation with data validation.

Streamlined Solution:

Many businesses and organizations receive large amounts of paper or electronic files that require keying. For organizations that receive hundreds or thousands of these files daily, streamlining the keying process can greatly reduce the time it takes the keying staff to complete their work. Software Earnings has developed Universal Keying (UK), a solution that facilitates bulk keying.

Imaged-based System: 

Universal Keying is an image-based system that makes bulk keying easier and faster for keying stations by providing work queuing and a Web-based keying system. This allows keying staff to quickly find and key necessary information. For organizations that key in bulk using image recognition software, UK can receive the images that fail image recognition, select the keying fields, and forward the files to the customer’s keying stations. UK provides operator-configured screen layouts that enable ancillary data to be keyed into a system. The solution provides the ability to key and perfect data from any capture/scanning device or image file with no limitations to the size of the image or the number of fields.

Integrate:

Universal Keying works as a stand-alone bulk keying solution, or it can be integrated into the customer’s current keying application. Integrated, UK will provide a more complete keying application for multiple document types. Universal Keying works within Windows® operating system security environment.

Document Examples:

Keying large volumes of multiple types of documents may include processing these types of documents: checks, credit cards, general ledgers, invoices, remittance, requisitions, utility bills, purchase orders, medical applications, insurance and government forms.

Key Features

Installation 

• Vertically and horizontally scalable
• Works in Windows® operating system security environment
• Works as a stand-alone solution or integrates into a customer's keying application
• Short installation time
• Web-based

Process

• Receives electronic or scanned documents into the system
• Sends digital documents to keying stations
• Identifies and highlights an unlimited number of fields for keying for quick identification
• Defines template for image and data display
• Defines fields to key, areas of image to highlight, and field format rules

 
Defined Fields

• Provides templates for image and data display
• Defines fields to key by “rubber banding” in templates
• Defines areas of image to highlight for easier tracking by keyers
• Defines field format rules for keying consistency
• No file limitations to the number of fields
• Provides field magnification for easier data insertion
• No file-size limitation to imported images for templates

Streamline Workflow

• Facilitates bulk keying
• Provides work queuing
• Supports a large number of operators
• Exports data in standard export formats

Payment Processing Manager

• Paper capture platforms
• Remote deposit capture
• Duplicate file and item detection
• RECO
• Codeline validation
• Web-based keying
• Image integrity analysis & disposition
• Image quality analysis & disposition
• High-dollar analysis & disposition
• Deposit account validation & disposition
• Payee validation & disposition
• RoboBalancer and/or balancing
• TIFF Scrubber

Payments Distribution Manager

• Server-based legacy replacement solution
• Scalable high-volume architecture
• Enterprise payments convergence hub
• Endpoint sort facility
• Endpoint profile management
• Schedule profile management
• Automated cash letter creation
• Image retrieval and caching
• Missing image management
• Common file import interface
• Cash letter consolidator
• Legacy extract replacement
• Centralized distribution
• Settlement tallies
• Automated end-of-day housekeeping

OnTrac

• Browser-based
• Multiple user accessibility
• Management administration security
• Customized calendar support
• Data retention/monitoring history
• Notification alerts
• Manage and establish routes
• Reports for schedule variances and errors
• Reports to rank performance relative to schedules and service level agreements
• Supports application servers and security authentication

Call Software Earnings Inc to learn more.