POLARIS PROFESSIONAL SERVICES

Since its formation in 1988, Software Earnings has been a leader in providing the financial industry with real-world solutions that allow our customers to take advantage of the many advances in check and image-based payments processing. Our passion for achieving the highest standards of performance is the foundation of all that we accomplish through our Polaris Professional Services. This proven methodology for selecting and implementing technology consists of a menu of service offerings that can be tailored to a bank’s unique and specific needs.   View Brochure

These offerings include:

Sales Activities provided by our experienced Account Executives who work closely with their assigned named accounts to ensure timely and complete responses to requests for solution recommendations to our customer's business problems.

Implementation Services include project planning, project management, system integration, configuration, component testing, software installation, customization, and system testing.

Project Planning and Management assures a professional implementation. Project managers are available to manage the entire project or defined segments, providing detailed plans which include tasks, resources, timeline and ongoing status monitoring.

System Integration provides the planning for, and implementation of, the integration of existing systems and infrastructure into the new project environment. Our willingness and ability to work with a wide range of industry applications ensures the protection of your legacy investments in technology.

Configuration Recommendations are made to ensure that the hardware selected by our customers will allow the successful implementation of the project solution.

Component and System Testing provides the strenuous testing of each application to ensure production stability and capacity. We have a fully equipped development lab in which we test each application for capability, stability, failure tolerance, compatibility, and performance.

Software Installation is provided by our experienced team of highly trained professionals who specialize in the software installation and network support of Software Earnings solutions.

Customization is available to tailor solutions to unique and specific customer environments and requirements.

Business Case Analysis provides computer models to evaluate the cost benefits associated with various alternatives for new technology, applications, and workflows.

System Design provides a detailed road map for hardware, software, procedures, workflows, monitoring, and control.

Application Software is available, where appropriate, to enhance or complete the recommended system design.

Education and Training provides classroom and/or on-site training for customer management and operational personnel. These very successful programs combine the perfect balance of classroom and hands-on instruction. <Learn More>

Customer Support includes on-site and off-site production support to ensure a smooth transition to full production. On-going support provides continuing product modifications and enhancements along with 24/7 direct response to questions associated with Software Earnings’ solutions.